Privacy Policy

Personal and transactional information:

Our privacy policy ensures that the information of our user will not be misused under any circumstances. This personal information of you is required for the order shipment. While placing an order, you are restricted to share the personal details for instance; name, email address, resident address, and mobile number. It also includes the transactional information for billing address, credit/debit card expiration date, other payment details, and other transactions through cheques or money orders. We maintain this information as per our data base for future purposes to resolve the disputes, provide customer services for the same. If users send their personal details for instance; name, email address, resident address, and mobile number and order details through emails or letters, or other third parties send their details about their activities and interests in our product, we may collect that information into a data file that specifically belongs to our users for retargeting them. We use your contact details to send you offers & deals based on your previous searches.

Use of Demographic Data to Protect from Fraud:

This information is required to keep you away from the fraudsters. We use your contact details to provide you with the latest offers & deals. This information is used to troubleshoot problems with a safe service, to understand the consumer’s behaviour about our products and services, demonstrates the importance of offline and online shopping, detect and protect against error, enforce the terms & conditions etc. We consider and analyse demographic and personal data of our user’s activity on our website. We verify each detail and use your IP address to know broader information. 

Use of personal information for affiliate marketing:

We promote our brand through affiliate marketing and collaborate with agencies which help us out with some strategic marketing solutions. You may allow the third party to collect your information, if you buy our  products from other e-commerce or reward websites. This may be required for agreement to facilitate our marketing and advertising activities. This information prevents, detects, mitigates, and investigates fraudulent or illegal activities. We will not disclose your personal information to third parties for their marketing and advertising purposes without your consent.

Violation & Termination:

If you agree to the company policy with discretion and prior notice, we can terminate your access to the website and block your future access if we find that you breach the terms and conditions of the website. If the company terminates your use of services, you still have to pay for the services you availed. 

Your Consent:

 Our user and his/her disclosed details is our first priority. So, we always ask for your consent while shopping online. By using our website you provide details which are based on your search activities. Whether you sign in through your google account to browse the website. Under any circumstances, we change any privacy policy, you will be notified.      

Authenticity of the product:

We ensure that the colours and material of the product will be up to the mark. The shown images of the products on our website are for the users. These images provide you an estimate about the product’s colour and size. Although we have put our each and every effort to display the product at its best with colours and sizes. All sizes and measurements will  approximately be accurate as described in the product description. We cannot give you a guarantee for the colour of the product as it can 

show different in your computer, the colour can either be brighter or darker. We take the responsibility of the reasonable care provided by us about product details, description, and  prices of items.  

Payment Method:

We are facilitating our consumers with all the possibilities of the payment method. We have standardised online payment mode as well as offline. In case you use a credit or debit card then please make sure that card must have sufficient balance for the transaction. In case of COD orders, you can pay at the time of the delivery. Before shipping the product, we go through the pre-authorisation process. Post that your order will be dispatched. Please contact our customer care team if any issue regarding payments will be resolved within 3 days.

Delivery Method:

You are given various options for the delivery method of your order. The options will vary upon where you have ordered from. Our consumers can keep a track on the delivery mode. You can track your order from the website/application of Ceazur on the summary page. Delivery details will be available on the order summary. You will also receive the email or SMS for your order details. Location and timing will easily be tracked on the website. Sometimes, delivery of the product can take more time than estimated. We exclaim with sorrow that we cannot compensate you for procrastination in the delivery under any circumstances.